Our People

The Advocates Who Answer Your Call

Every conversation at Meet Assistance is with a licensed agent or a certified application counselor. Real credentials, real license numbers, real accountability. Here's who they are.

MA

Maria Alvarez

Licensed Health Insurance Agent · Bilingual Advocate

NPN:
#20458821
Licensed in:
FL, TX, GA, NC, SC
Languages:
English, Spanish

Maria has spent nine years helping newly uninsured families and recent arrivals in the U.S. find real coverage they can afford. She specializes in Special Enrollment cases, mixed-status households, and post-job-loss transitions. Before joining Meet Assistance she worked as an assister at a federally qualified health center in Tampa.

JO

James Okoro

Licensed Health Insurance Agent

NPN:
#19883417
Licensed in:
FL, GA, AL, MS, TN, LA
Languages:
English

James focuses on adults over 50 who fall between Medicare and marketplace eligibility, and on families managing chronic conditions. He is trained in ACA plan comparison, short-term bridge coverage, and Medicaid renewal paperwork. He believes no one should sign anything they don't fully understand.

ER

Elena Ruiz

Certified Application Counselor · Bilingual

NPN:
#21105672
Licensed in:
CA, NV, AZ, NM, TX
Languages:
English, Spanish, Portuguese

Elena is a Certified Application Counselor (CAC) trained under CMS guidelines. She works with Medicaid and CHIP applicants across the Southwest and specializes in helping mixed-status families understand what does and doesn't count under public charge rules.